Master Subscription Agreement
Pipeline Suite offers products and services (“Services”). By using our Services, you, whether on your behalf or on
behalf of a company or other legal entity, are agreeing to these terms.
This Master Subscription Agreement (“Agreement”) is between Pipeline Suite, on the one hand, and the company or legal
identity you identified in your Order Form, one the other hand. This Agreement shall govern your purchase and use of
any of the Pipeline Suite of Services.
By clicking the “I accept” (or similar button) displayed as part of the ordering process (or by
signing our written license agreement, or completing the order form on your behalf or on behalf of a company or
other legal entity on our websites PipelineSuite.com or PipelineBid.com), you agree to the following terms and
conditions governing your use of our services.
By entering into this agreement on behalf of a company or other legal entity, you represent that you
have the authority to bind such entity to these terms and conditions in this agreement, the written license
agreement or on the PipelineSuite.com or PipelineBid.com websites in which case the terms “you” or “your” shall
refer to such entity.
If you do not have such authority, or if you do not agree with the terms and conditions, you must
discontinue using or accessing Pipeline Suite products and services.
Pipeline Suite will provide you with use of the Pipeline Suite of Services, including a browser interface,
transmission, access and storage. Your registration for, or use of, the Pipeline Suite of Services shall be deemed
to be your agreement to abide by the terms and conditions of this Agreement, the License Agreement, and the terms
and conditions on the PipelineSuite.com and PipelineBid.com websites (collectively, the “Agreements”) all of which
are incorporated by reference herein.
The Pipeline Suite of Services offers various modules, including.:
Pipeline Suite may modify the Pipeline Suite of Services from time-to-time. Pipeline Suite offers a 30-day
satisfaction guarantee of its Pipeline Suite of Services. Please see our website for feature differences between the
License Grant & Restrictions
Pipeline Suite hereby grants you a non-exclusive, non-transferable right to use our Services, solely for your
own internal business purposes, subject to the terms and conditions of the Agreements. All rights not
expressly granted to you are reserved by Pipeline Suite and its licensors.
You shall not (i) license, sublicense, sell, resell, transfer, assign, distribute or otherwise commercially
exploit or make available to any third party the Services or the Content in any way; (ii) modify or make
derivative works based upon the Service or the Content; (iii) create Internet “links” to the Services or
“frame” or “mirror” any Content on any other server or wireless or Internet-based device; or (iv) reverse
engineer or access the Services or the Content in order to (a) build a competitive product or service, (b)
build a product using similar ideas, features, functions or graphics, or (c) copy any ideas, features,
functions or graphics. User licenses cannot be shared or used by more than one individual User but may be
reassigned from time to time to new Users who are replacing former Users who have terminated employment or
otherwise changed job status or function and no longer use the Service. A registrant Company cannot share
the system with another Company or use another registrant’s name in the Admin “Company” data field.
As the primary User, you are responsible for all activity occurring by all Users within your company and
shall abide by all applicable local, state, national and foreign laws, treaties and regulations in
connection with your use of the Services, including those related to data privacy, international
communications and the transmission of technical or personal data, and the sending of unsolicited email or
faxes. You will not use the Services in any way for spamming, chain letters, illegal fax broadcasting or
distribution lists to any person who has not given specific permission to be included in such. You agree not
to transmit through the Services any unlawful, harassing, libelous, abusive, threatening, harmful, vulgar,
obscene or otherwise objectionable material of any kind. You will only use the Services for lawful purposes,
in compliance with all applicable laws including, without limitation, copyright, trademark, obscenity and
defamation laws, and the Telemarketing Restrictions (as hereinafter defined). Unlawful activities may
include (without limitation) storing, distributing or transmitting any unlawful material, attempting to
compromise the security of any networked account or site, or making direct threats of physical harm. You
hereby agree to defend and indemnify Pipeline Suite against any claim or action that arises from your use of
the Services in an unlawful manner or in any manner inconsistent with the restrictions and policies stated
herein. You shall: (i) notify Pipeline Suite’s support personnel immediately of any unauthorized use of any
password or account or any other known or suspected breach of security; (ii) report to Pipeline Suite
immediately and use reasonable efforts to stop immediately any copying or distribution of Content that is
known or suspected by you or your Users; and (iii) not impersonate another Pipeline Suite User or provide
false identity information to gain access to or use the Services.
Account Information and Data
Pipeline Suite has the right to access any data, information or material that you submit to the Services in
the course of using the Services (“Customer Data”). Pipeline Suite will not sell your data to any third
party company, nor will it import your data into its Pipeline Suite Subcontractor Directory.
PipelineRFQ™ Users have access to the Pipeline Suite Subcontractor Directory as per the terms and
conditions provided in your License Agreement. In order to have access to the Pipeline Suite Subcontractor
Directory, you agree to allow the option for your subcontractors and vendors to sign up for our free
PipelineBid™ bid management software for subcontractors, vendors, and material suppliers.
In the PipelineRFQ™ module, the names of companies that you entered or that are imported into your
database of company names may be offered a free license for PipelineBid™ so that they too can login
and see the projects that you invited them to without them having to find your bid invitation or notice in
their email. During their sign-up process, those subcontractors and vendors may be offered to be added to
the Pipeline Suite Subcontractor Directory.
You, not Pipeline Suite, shall have sole responsibility for the accuracy, quality, integrity, legality,
reliability, appropriateness, and intellectual property ownership or right to use of all Customer Data, and
Pipeline Suite shall not be responsible or liable for the deletion, correction, destruction, damage, loss or
failure to store any Customer Data. Pipeline Suite reserves the right to withhold, remove and/or discard
Customer Data without notice for any breach, including, without limitation, your non-payment. Upon
termination for cause, your right to access or use Customer Data immediately ceases, and Pipeline Suite
shall have no obligation to maintain or forward any Customer Data.
Intellectual Property Ownership
Pipeline Suite alone (and its licensors, where applicable) shall own all right, title and interest, including
all related Intellectual Property Rights, in and to the Pipeline Suite Technology, the Content and the
Services and any suggestions, ideas, enhancement requests, feedback, recommendations or other information
provided by you or any other party relating to the Services. This includes form layouts requested by you for
Bid Invitations, Addenda, Proposals, Memos, etc., which will become part of the system and made available to
all licensed Users.
This Agreement is not a sale and does not convey to you any rights of ownership in or related to the
Services, or the Intellectual Property Rights owned by Pipeline Suite.
Charges and Payment of Fees
You shall pay all fees or charges to your account in accordance with the fees, charges, and billing terms in
effect at the time a fee or charge is due and payable. The initial charges will be the setup fee (if
applicable), due 15 days after original order date. The second billing will be equal to the number of total
Users during the billing period times the User license fee currently in effect (prorated as necessary for
partial usage). Payments may be made annually, monthly, or quarterly, consistent with the Initial Term, or
as otherwise mutually agreed upon. You are responsible for paying for all User licenses ordered for the
entire License Term, whether or not such User licenses are actively used. You must provide Pipeline Suite
with valid credit card or approved purchase order information as a condition to signing up for the Services.
An authorized License Administrator may add licenses by adding additional Users. Added licenses will be
subject to the following: (i) added licenses will be coterminous with the preexisting License Term (either
Initial Term or renewal term); (ii) the license fee for the added licenses will be the then current,
generally applicable license fee; and (iii) licenses added in the middle of a billing month will be
prorated. Upon renewal of term, Pipeline Suite reserves the right to modify its fees and to introduce new
charges, upon at least 30 days prior notice to you, which notice may be provided by e-mail.
Excess Data Storage Fees
The maximum disk storage space provided to you at no additional charge is shown on your License Agreement. If
the amount of disk storage required exceeds these limits, you will be charged the then-current storage fees.
Pipeline Suite reserves the right to establish or modify its general practices and limits relating to
storage of Customer Data.
Billing and Renewal
Pipeline Suite may charge and collect in advance for use of the Services. Pipeline Suite will automatically
renew and bill your credit card or issue an invoice to you (a) every month for monthly licenses or fax fees,
(b) every quarter for quarterly licenses or fax fees, (c) each year on the subsequent anniversary for annual
licenses or fax fees, or (d) as otherwise mutually agreed upon. The renewal charge will be equal to the then
current number of total User licenses times the then-current license fee in effect at the time of renewal.
Fees for other services will be charged on an as-quoted basis. Pipeline Suite’s fees are exclusive of all
taxes, levies, or duties imposed by taxing authorities, and you shall be solely responsible for payment of
all such taxes, levies, or duties, excluding only United States (federal or state) taxes based solely on
Pipeline Suite’s income.
You agree to provide Pipeline Suite with complete and accurate billing and contact information. This
information includes your legal company name, street address, e-mail address, and name and telephone number
of an authorized billing contact and License Administrator. You agree to update this information within 30
days of any change to it. If the contact information you have provided is false or fraudulent, Pipeline
Suite reserves the right to terminate your access to the Services in addition to any other legal
Unless Pipeline Suite in its discretion determines otherwise: (i) entities with headquarters and a majority
of Users resident in the United States will be billed in U.S. dollars and subject to U.S. payment terms and
pricing schemes (“U.S. Customers”); (ii) all other entities will be billed in U.S. dollars or local currency
and be subject to either U.S. or non-U.S. payment terms and pricing schemes at the discretion of Pipeline
Suite (“Non-U.S. Customers”). Faxes to numbers outside the U.S. and Canada will be at the then-current long
distance phone/fax rates of Pipeline Suite.
If you believe your bill is incorrect, you must contact us in writing within 60 days of the invoice date of
the invoice containing the amount in question to be eligible to receive an adjustment or credit.
Non-Payment and Suspension
In addition to any other rights granted to Pipeline Suite herein, Pipeline Suite reserves the right to
suspend or terminate this Agreement and your access to the Services if your account becomes delinquent
(falls into arrears). Delinquent invoices (accounts in arrears) are subject to a $5 late fee or interest of
2% per month, whichever is more, on any outstanding balance, or the maximum permitted by law, whichever is
less, plus all expenses of collection. You will continue to be charged for User licenses during any period
of suspension. If you or Pipeline Suite initiates termination of this Agreement, you will be obligated to
pay the balance due on your account computed in accordance with the Charges and Payment of Fees section
above. You agree that Pipeline Suite may charge such unpaid fees to your credit card or otherwise bill you
for such unpaid fees.
Pipeline Suite reserves the right to impose a reconnection fee in the event you are suspended and thereafter
request access to the Services. You agree and acknowledge that Pipeline Suite has no obligation to retain
Customer Data and that such Customer Data may be irretrievably deleted if your account is 45 days or more
Termination upon Expiration/Reduction in Number of Licenses
This Agreement commences on the Effective Date. The Initial Term is one year, or as otherwise mutually agreed
upon, commencing on the date You agree to pay for the Services by completing the online subscription form,
License Agreement, or otherwise. Upon the expiration of the Initial Term, this Agreement will automatically
renew for successive renewal terms equal in duration to the Initial Term (or one year, if the Initial Term
is greater than one year) at Pipeline Suite’s then current fees. Either party may terminate this Agreement
or reduce the number of licenses, effective only upon the expiration of the then current License Term, by
notifying the other party in writing at least five (15) business days prior to the date of the invoice for
the following term. In the case of free trials, notifications provided through the Services indicating the
remaining number of days in the free trial shall constitute notice of termination. In the event this
Agreement is terminated (other than by reason of your breach), Pipeline Suite will make available to you a
file of the Customer Data within 30 days of termination if you so request at the time of termination. You
agree and acknowledge that Pipeline Suite has no obligation to retain the Customer Data, and may delete such
Customer Data, more than 30 days after termination.
Termination for Cause
Any breach of your payment obligations or unauthorized use of the Pipeline Suite Technology or Services will
be deemed a material breach of this Agreement. Pipeline Suite, in its sole discretion, may terminate your
password, account or use of the Services if you breach or otherwise fail to comply with this Agreement, or
any of the Agreements. In addition, Pipeline Suite may terminate a free account at any time in its sole
discretion. You agree and acknowledge that Pipeline Suite has no obligation to retain the Customer Data, and
may delete such Customer Data, if you have materially breached this Agreement, or any of the Agreements,
including but not limited to failure to pay outstanding fees, and such breach has not been cured within 30
days of notice of such breach.
Representations & Warranties
Each party represents and warrants that it has the legal power and authority to enter into this Agreement.
Pipeline Suite represents and warrants that it will provide the Services in a manner consistent with general
industry standards reasonably applicable to the provision thereof and that the Services will perform
substantially in accordance with the online Pipeline Suite help documentation under normal use and
circumstances. You represent and warrant that You have not falsely identified yourself nor provided any
false information to gain access to the Services and that Your billing information is correct.
You shall indemnify and hold Pipeline Suite, its licensors and each such party’s parent organizations,
subsidiaries, affiliates, officers, directors, employees, attorneys and agents harmless from and against any
and all claims, costs, damages, losses, liabilities and expenses (including attorneys’ fees and costs)
arising out of or in connection with: (i) a claim alleging that use of the Customer Data infringes the
rights of, or has caused harm to, a third party; (ii) a claim, which if true, would constitute a violation
by you of your representations and warranties; or (iii) a claim arising from the breach by You or your Users
of this Agreement, or any of the Agreements, provided in any such case that Pipeline Suite (a) gives written
notice of the claim promptly to you; (b) gives you sole control of the defense and settlement of the claim
(provided that you may not settle or defend any claim unless you unconditionally release Pipeline Suite of
all liability and such settlement does not affect Pipeline Suite’s business or Services); (c) provides to
you all available information and assistance; and (d) has not compromised or settled such claim.
Disclaimer of Warranties
Pipeline Suite and its licensors make no representation, warranty, or guaranty as to the
reliability, timeliness, quality, suitability, truth, availability, accuracy or completeness of the
Services or any content. Pipeline Suite and its licensors do not represent or warrant that (a) the use
of the Services will be secure, timely, uninterrupted or error-free or operate in combination with any
other hardware, software, system or data, (b) the services will meet your requirements or expectations
other than its 30-day satisfaction guaranty, (c) any stored data will be accurate or reliable, (d) the
quality of any products, services, information, or other material purchased or obtained by you through
the services will meet your requirements or expectations, (e) errors or defects will be corrected, or
(f) the Services or the server(s) that make the Services available are free of viruses or other harmful
components. The Services and all content is provided to you strictly on an “as is” basis. All
conditions, representations and warranties, whether express, implied, statutory or otherwise, including,
without limitation, any implied warranty of merchantability, fitness for a particular purpose, or
noninfringement of third party rights, are hereby disclaimed to the maximum extent permitted by
applicable law by Pipeline Suite and its licensors.
Pipeline Suite makes no representation, warranty, or guaranty as to the services performed
by a contractor or subcontractor, including without limitation, the reliability, timeliness, quality, or
suitability of the workmanship and/or equipment or materials used in connection with the workmanship of
any contractor or subcontractor.
Pipeline Suite’s services may be subject to limitations, delays, and other problems inherent
in the use of the internet and electronic communications. Pipeline suite is not responsible for any
delays, delivery failures, or other damage resulting from such problems.
Limitation of Liability
In no event shall either party’s aggregate liability exceed the amounts actually paid by
and/or due from you in the twelve (12) month period immediately preceding the event giving rise to such
claim. In no event shall either party and/or its licensors be liable to anyone for any indirect,
punitive, special, exemplary, incidental, consequential or other damages of any type or kind (including
loss of data, revenue, profits, use or other economic advantage) arising out of, or in any way connected
with this services, including but not limited to the use or inability to use the services, or for any
content obtained from or through the services, any interruption, inaccuracy, error or omission,
regardless of cause in the content, even if the party from which damages are being sought or such
party’s licensors have been previously advised of the possibility of such damages.
Certain states and/or jurisdictions do not allow the exclusion of implied warranties or limitation of
liability for incidental, consequential or certain other types of damages, so the exclusions set forth above
may not apply to you.
Local Laws and Export Control
This site provides Services and uses software and technology that may be subject to United States export
controls administered by the U.S. Department of Commerce, the United States Department of Treasury Office of
Foreign Assets Control, and other U.S. agencies and the export control regulations of the European Union.
The user of this site (“User”) acknowledges and agrees that the site shall not be used, and none of the
underlying information, software, or technology may be transferred or otherwise exported or re-exported to
countries as to which the United States and/or the European Union maintains an embargo (collectively,
“Embargoed Countries”), or to or by a national or resident thereof, or any person or entity on the U.S.
Department of Treasury’s List of Specially Designated Nationals or the U.S. Department of Commerce’s Table
of Denial Orders (collectively, “Designated Nationals”). The lists of Embargoed Countries and Designated
Nationals are subject to change without notice. By using the Services, you represent and warrant that you
are not located in, under the control of, or a national or resident of an Embargoed Country or Designated
National. You agree to comply strictly with all U.S. and European Union export laws and assume sole
responsibility for obtaining licenses to export or re-export as may be required.
Pipeline Suite and its licensors make no representation that the Services are appropriate or available for
use in any location outside of the United States or European Union. If you use the Services from outside the
United States of America and/or the European Union, you are solely responsible for compliance with all
applicable laws, including without limitation export and import regulations of other countries. Any
diversion of the Content contrary to United States or European Union (including European Union Member
States) law is prohibited. None of the Content, nor any information acquired through the use of the
Services, is or will be used for nuclear activities, chemical or biological weapons, or missile projects,
unless specifically authorized by the United States government or appropriate European body for such
Pipeline Suite may give notice by means of a general notice on the Services, electronic mail to your e-mail
address on record in Pipeline Suite’s account information, or by written communication sent by first class
mail or pre-paid post to your address on record in Pipeline Suite’s account information. Such notice shall
be deemed to have been given upon the expiration of 48 hours after mailing or posting (if sent by first
class mail or pre-paid post) or 12 hours after sending (if sent by email). You may give notice to Pipeline
Suite (such notice shall be deemed given when received by Pipeline Suite) at any time by any of the
following: letter sent by confirmed facsimile to Pipeline Suite at the following fax numbers (whichever is
appropriate): (949) 544-5206; letter delivered by nationally recognized overnight delivery service or first
class postage prepaid mail to Pipeline Suite at the following address: Pipeline Suite, 3723 Birch Street,
Ste.24, Newport Beach, CA 92660, addressed to the attention of: Chief Financial Officer.
Modification to Terms
Pipeline Suite reserves the right to modify the terms and conditions of this Agreement, the other Agreements,
or its policies relating to the Services at any time, effective upon posting of an updated version of this
Agreement on the Services. You are responsible for regularly reviewing this Agreement. Continued use of the
Services after any such changes shall constitute your consent to such changes.
This Agreement may not be assigned by you without the prior written approval of Pipeline Suite but may be
assigned without your consent by Pipeline Suite to (i) a parent or subsidiary, (ii) an acquirer of assets,
or (iii) a successor by merger. Any purported assignment in violation of this section shall be void.
With respect to U.S. Customers, this Agreement shall be governed by California law and controlling United
States federal law, without regard to the choice or conflicts of law provisions of any jurisdiction, and any
disputes, actions, claims or causes of action arising out of or in connection with this Agreement or the
Services shall be subject to the exclusive jurisdiction of the state and federal courts located in Orange
County, California. If any provision of this Agreement is held by a court of competent jurisdiction to be
invalid or unenforceable, then such provision(s) shall be construed, as nearly as possible, to reflect the
intentions of the invalid or unenforceable provision(s), with all other provisions remaining in full force
and effect. No joint venture, partnership, employment, or agency relationship exists between you and
Pipeline Suite as a result of this agreement or use of the Services. The failure of Pipeline Suite to
enforce any right or provision in this Agreement shall not constitute a waiver of such right or provision
unless acknowledged and agreed to by Pipeline Suite in writing. This Agreement, together with any applicable
Order Form, comprises the entire agreement between you and Pipeline Suite and supersedes all prior or
contemporaneous negotiations, discussions or agreements, whether written or oral, between the parties
regarding the subject matter contained herein.
As used in this Agreement and in any Order Forms now or hereafter associated herewith:
the Online Order form, and any materials available on the Pipeline Suite website specifically
incorporated by reference herein, as such materials, including the terms of this Agreement, may be
updated by Pipeline Suite from time to time in its sole discretion;
- “Content” means the audio and visual information, documents, software, products and services contained
or made available to you in the course of using the Services;
- “Customer Data” means any data, information or material provided or submitted by you to the Services in
the course of using the Services;
- “Effective Date” means the earlier of either the date this Agreement is accepted by selecting the “I
Accept” option presented on the screen after this Agreement is displayed or the date you begin using the
- “Initial Term” means the initial period during which you are obligated to pay for the Services equal to
the billing frequency selected by you during the subscription process (e.g., if the billing frequency is
quarterly, the Initial Term is the first quarter);
- “Intellectual Property Rights” means unpatented inventions, patent applications, patents, design rights,
copyrights, trademarks, service marks, trade names, domain name rights, mask work rights, know-how and
other trade secret rights, and all other intellectual property rights, derivatives thereof, and forms of
protection of a similar nature anywhere in the world;
- “License Administrator(s)” means those Users designated by you who are authorized to purchase licenses
online using the Online Order form or by executing written Order Forms and to create User accounts and
otherwise administer your use of the Services;
- “License Term(s)” means the period(s) during which a specified number of Users are licensed to use the
Services pursuant to the Order Form(s);
- “Order Form(s)” means the form evidencing the initial subscription for the Services and any subsequent
order forms submitted online or in written form, specifying, among other things, the number of licenses
and other services contracted for, the applicable fees, the billing period, and other charges as agreed
to between the parties, each such Order Form to be incorporated into and to become a part of this
Agreement (in the event of any conflict between the terms of this Agreement and the terms of any such
Order Form, the terms of this Agreement shall prevail);
- “Online Order form” means Pipeline Suite’s online application that allows the License Administrator
designated by you to, among other things, add additional Users to the Services;
- “Pipeline Suite” means collectively “Pipeline Suite, Inc.”, a California corporation, having its
principal place of business at 3723 Birch St., Ste 24, Newport Beach, CA 92660;
- “Pipeline Suite Technology” means all of Pipeline Suite’s proprietary technology (including software,
hardware, products, processes, algorithms, user interfaces, know-how, techniques, designs and other
tangible or intangible technical material or information) made available to you by Pipeline Suite in
providing the Service; “Service(s)” means the specific module of Pipeline Suite including PipelineRFQ,
PipelineOPR, PipelinePreQual, or PipelineBid which may include bid invitation management service,
document management service, bid tracking service, billing, data analysis, or other services identified
during the ordering process, developed, operated, and maintained by Pipeline Suite, accessible via
http://www.PipelineSuite.com, or another
designated web site or IP address, or ancillary services rendered to you by Pipeline Suite, to which you
are being granted access under this Agreement, including the Pipeline Suite Technology and the Content;
- “User(s)” means your employees, representatives, consultants, contractors or agents who are authorized
to use the Services and have been supplied user identifications and passwords by you (or by Pipeline
Suite at your request).
Questions or Additional Information:
If you have questions regarding this Agreement or wish to obtain additional information, please send an e-mail to
Copyright 2018 Pipeline Suite® All rights reserved.
Pipeline Suite, Inc., 3723 Birch St., Ste 24, Newport Beach, CA 92660, USA
Updated on July 25, 2018